Delivery Info

Our raw food items and supplies are delivered to your door within Alberta.  Our delivery locations can be found below.   

We also offer Canada wide shipping for select items only.  To see the full list of what is shipped Canada wide,  click here. 

 

Cut-off time for placing raw food orders is Monday at noon for delivery the same week.  Orders received after the weekly cut off will be delivered the following week.  

The Delivery Schedule shown below is for raw pet food orders placed within our delivery locations as listed below. 

Continue reading for our full delivery process and an outline of when we will be in your area!  

Calgary Area

Edmonton Area

December 17 & 19, 2024

No Deliveries December 24 & 26*

December 31 & January 2, 2025

January 7 & 9, 2025

 

 

 

 

 

December 17 & 19, 2024

No Deliveries December 25 & 27*

January 3, 2025 (Edmonton & Area)*

January 8 & 10, 2024

 

 

 

 

 

 

* Grand Dog will be closed for deliveries December 23 - 27, 2024.
 
Orders placed after the cut off on December 16 (Monday at noon) through to the cut off on December 30 will be delivered the week of December 30.
 
There will be no deliveries on Wednesday January 1 (New Years Day). Orders normally delivered on Wednesday (within Edmonton) will be moved to Friday January 3. All other delivery locations will run as normal this week.
 
The normal delivery schedule will resume the week of January 6, 2025.

Sign up for the newsletter and follow on social media to stay in touch with potential delivery changes.  

Order cut-off times

The cut-off time to place your order is 12 pm MT Monday for delivery the same week.  Orders received after the cut off will be delivered the following week. 

Refer to the list below for where we deliver to and when we deliver to each location.

If there are any questions, please email info@granddog.ca or call (877)494-0682.  We want happy customers and well-fed pups.

Delivery Locations

Below is an outline of how orders are typically split up for the week and the locations we currently deliver to.

TUESDAY: Blackfalds, Calgary NW, Calgary SW, Cochrane, Lacombe, Millet, Ponoka, Red Deer, Rocky View, Sylvan Lake, Wetaskiwin 

WEDNESDAY: Edmonton 

THURSDAY: Airdrie, Calgary NE, Calgary SE, Carstairs, Chestermere, Crossfield, Didsbury, Innisfail, Langdon, Okotoks, Olds

FRIDAY: Ardrossan, Beaumont, Bon Accord, Camrose, Devon, Fort Saskatchewan, Gibbons, Leduc, Morinville, Nisku, Sherwood Park, St. Albert, Stony Plain, Spruce Grove, Sturgeon County

Delivery Process

Timing of deliveries varies from one week to the next depending on the volume of orders, which means we can not commit to a particular time of delivery.  

The day of delivery, all customers will receive an email notification when their order is out for delivery including a tracking link.  

When our delivery specialist leaves the delivery on your step they trigger the release of a text notifying you of delivery.   Apartment building deliveries are left in the lobby and our delivery specialist will call the number on the order to confirm delivery to the lobby. 

If you have special requests for delivery add a note to your order so we are aware of your request and we will do the best to accommodate. 

Delivery Fee or Free

Alberta deliveries of raw pet food and supplements will have a $5.00 delivery fee applied to orders up to $250.00.  Orders over $250.00 enjoy free delivery.

All Four Leaf Rover, Adored Beast, Animal Biome products and Mine Pet Platters ship Canada wide (excluding New Brunswick & Quebec) with a minimum $50 order. 

Canada Wide shipments will have shipping fees calculated at checkout.  Orders over $99 receive free shipping. 

Expanding Delivery Areas

We are expanding our Alberta deliveries and establishing local distributors in other communities.  If you are outside the regular weekly delivery areas, please call 403-846-7608 or email info@granddog.ca to find out when we will be in your area next.   

Sign up for the newsletter and follow on social media to stay in touch with potential delivery changes.