Delivery Info

Hundreds of Alberta families receive raw deliveries from Grand Dog Essentials every month.

 

Orders placed for delivery the week of June 8 and beyond will follow a new delivery schedule.  Please review the new schedule below.  

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Our raw food items and supplies are delivered to your door within Alberta.  Our delivery locations and schedule can be found below.   

We also offer Canada-wide shipping for select items only.  To see the full list of what is shipped Canada-wide,  click here. 

🚚 WEEKLY DELIVERY: ALBERTA DELIVERY ZONES

We offer weekly delivery to the following locations, organized by region. Please find your community below to see your designated delivery day:

🏙️ Edmonton & Area

  • TUESDAY: Camrose, City of Leduc, Nisku

  • WEDNESDAY: Edmonton (All areas)

  • THURSDAY: Ardrossan, Beaumont, Fort Saskatchewan, Leduc County, Sherwood Park, Strathcona County

  • FRIDAY: Bon Accord, Devon, Gibbons, Lamont, Morinville, Parkland County, Redwater, Spruce Grove, St. Albert, Stony Plain, Sturgeon County

👉 [View Edmonton & Area Delivery Map]

📍 Red Deer & Central Alberta

  • TUESDAY: Blackfalds, Lacombe, Millet, Red Deer, Ponoka, Sylvan Lake, Wetaskiwin

👉 [View Red Deer & Central Alberta Delivery Map]

⛰️ Calgary & Area

  • TUESDAY: Calgary West, Cochrane, Rocky View County (West)

  • THURSDAY: Airdrie, Calgary NE, Carstairs, Crossfield, Didsbury, Irricana, Olds, Rocky View County (North/East), and some Calgary NW addresses (See Map)

  • FRIDAY: Aldersyde, Calgary SE, Calgary SW, De Winton, High River, Okotoks, Priddis, Langdon, Chestermere

👉 [View Calgary & Area Delivery Map]

👉 [View Highway 2 South Alberta Delivery Map]

Cut-off time for placing raw food orders is Monday at noon for delivery the same week.  Orders received after the weekly cut off will be delivered the following week.  

Weekly deliveries of raw pet food and supplements to the above locations will have a $9.99 or $12.99 delivery fee applied to orders up to $350.00.  Orders over $350.00 enjoy free delivery

$9.99 ➡️ Edmonton, Sherwood Park, Leduc, Nisku, Beaumont, St. Albert, Spruce Grove, Stony Plain, Fort Saskatchewan, Devon, Calgary, Airdrie, Red Deer

$12.99 ➡️ Sturgeon County, Gibbons, Morinville, Red Water, Lamont, Beaver County, Parkland County, Leduc County, Strathcona County, Ardrossan, Innisfail, Didsbury, Crossfield, Olds, Carstairs, Rocky View County, Foothills County, Langdon, Chestermere, Okotoks, Aldersyde, Priddis, DeWinton


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MONTHLY DELIVERY: NORTHERN ALBERTA DELIVERY ZONES

We offer monthly delivery on Wednesday to the following locations:

Zone 1:  Edson, Entwistle, Evansburg, Hinton, Mayerthorpe, Peers, Sangudo,  Wabamum, Whitecourt

Zone 2: Bawlf, Camrose, Daysland, Innisfree, Irma, Killam, Mudare, Thorsby Vegreville, Vermillion, Viking, Wainwright, Westerose (Pigeon lake)

Zone 1 will be delivered the first Wednesday of every month and Zone 2 will be delivered the second Wednesday of every month. 

Upcoming Dates: 

Zone 1: June 3

Zone 2: June 10

Cut-off time for placing raw food orders is the Monday prior to the next delivery date at noon.  Orders received after the cut off will be delivered the next delivery date following the four week rotation.  

Monthly deliveries of raw pet food and supplements to the Northern Alberta delivery zones will have a $15.00 delivery fee applied to orders up to $550.00.  Orders over $550.00 enjoy free delivery.  Minimum order $125 required. 

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Delivery Process within Alberta (& Our Warm Weather Guarantee)

When you choose Grand Dog, you are choosing a partner. We will always work with you as best we can to ensure your deliveries are successful, your pups are well-fed, and our drivers stay safe and efficient on the road.

If you ever have specific questions or unique requests, you can always reach us by email at info@granddog.ca or by phone at 877-494-0682.

What to Expect on Delivery Day

Because delivery volumes change from week to week, we can’t always commit to a specific drop-off time, but we always do our best. Here is how we keep you in the loop:

  • Morning Update: When our drivers start their routes in the morning, you will get a text and email with an ETA and a tracking link so you can follow your delivery throughout the day.

  • Drop-off Notification: You will receive another notification the exact moment your order has been safely delivered to your doorstep.

  • If timing is ever a major concern for you, please reach out to us ahead of time so we can discuss options.

Our Warm Weather Guarantee

We know ordering raw food in the summer can make people a little nervous about melting, so we’ve designed our process to give you complete peace of mind:

  • Refrigerated Vans: We pick up the food completely frozen, and it travels in our refrigerated delivery vans right up until it hits your doorstep.

  • The "Mini-Glacier" Effect: Our boxes are packed tightly, meaning the tubes of food actually keep each other cold for longer than you'd think. While we recommend bringing the food inside as soon as you can, a couple of hours on your step is nothing to worry about.

Custom Drop-Offs (We’ll Work With You!)

If you have special requests for where to leave your order, just send us an email at info@granddog.ca and we will do our best to make it happen. For the hot summer months, we are happy to offer:

  • Cooler Drops: Leave a cooler out, and we’ll gladly put the food inside. If the whole box doesn't fit, our drivers will unpack the tubes into your cooler and leave the empty box safely nearby so you can still verify your order. (Pro tip: We highly recommend leaving a cooler out for smaller items like goat milk and bones, as they thaw much quicker than the big raw food blends!)

  • Garage Freezers: If you have a freezer in your garage and share the permission/access codes with us, we are happy to pop in and put the food straight into the freezer for you.

What if the food thaws a little?

In the middle of summer, a little bit of surface thawing or sweating is totally normal. As long as the tubes are still frozen and hard in the middle, they are 100% safe to pop right back into your freezer.

In the rare event that your food completely thaws all the way through and feels warm, just let us know. We will replace the box for you on our next delivery day to your area.

CANADA WIDE SHIPPING

All Four Leaf Rover, Adored Beast, Animal Biome, Smack Dehydrated Raw Food and Mine Pet Platters ship Canada wide (excluding New Brunswick & Quebec) with a minimum $50 order. 

Canada Wide shipments have a flat rate shipping cost of $25.  

Raw pet food items are not yet available for shipping Canada wide.  

PICK UP ORDERS

We have two pick up/shop in person options available:

Pick up in Devon, Alberta: Grand Dog has set pick up times on a monthly basis.  Our shop is not open to the public outside of these designated times. 

Upcoming Pick Up Dates: 

➡️ Saturday June 6 from 9 am - 12 pm 

➡️ Saturday June 13 from 9 am - 12 pm 

➡️ Saturday June 27 from 9 am - 12 pm with Christine Wales from CW Canine Consulting - Canine Behaviour Consultant

We will always have raw food items on hand, but we recommend pre-ordering if you have specific requirements.  To pre-order raw food items, please contact info@granddog.ca.

Pick up in Red Deer, Alberta:  Retail shopping is available at Four Roots Pet Products in Red Deer for all Four Roots and The Complete K9 (CK9) Raw Pet food blends.  

We are always happy to accommodate  as best we can!  Give us a call or email info@granddog.ca to chat about the best delivery or pick up solutions for you!

Expanding Delivery Areas

We are expanding our Alberta deliveries and establishing local distributors in other communities.  If you are outside the regular weekly delivery areas, please call 877-494-0682 or email info@granddog.ca to find out when we will be in your area next.   

Sign up for the newsletter and follow on social media to stay in touch with potential delivery changes.  

If there are any questions, please email info@granddog.ca or call (877)494-0682.  We want happy customers and well-fed pups.

 

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