Delivery Info

Our raw food items and supplies are delivered to your door within Alberta.  Our delivery locations and schedule can be found below.   

We also offer Canada-wide shipping for select items only.  To see the full list of what is shipped Canada-wide,  click here. 

WEEKLY DELIVERY: CALGARY, EDMONTON, RED DEER DELIVERY ZONES

We offer weekly delivery to the following locations: 

TUESDAY: Blackfalds, Calgary NW, Calgary SW, Cochrane, Lacombe, Millet, Ponoka, Red Deer, Rocky View, Sylvan Lake, Wetaskiwin 

WEDNESDAY: Edmonton 

THURSDAY: Airdrie, Calgary NE, Calgary SE, Carstairs, Chestermere, Crossfield, Didsbury, Innisfail, Langdon, Okotoks, Olds

FRIDAY: Ardrossan, Beaumont, Bon Accord, Camrose, Devon, Drayton Valley, Fort Saskatchewan, Gibbons, Lamont, Leduc, Morinville, Nisku, Redwater, Sherwood Park, St. Albert, Stony Plain, Spruce Grove, Sturgeon County, Thorsby

Cut-off time for placing raw food orders is Monday at noon for delivery the same week.  Orders received after the weekly cut off will be delivered the following week.  

Weekly deliveries of raw pet food and supplements to the above locations will have a $5.00 delivery fee applied to orders up to $250.00.  Orders over $250.00 enjoy free delivery.

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MONTHLY DELIVERY: NORTHERN ALBERTA DELIVERY ZONES

We offer monthly delivery on Wednesday to the following locations:

Zone 1:  Edson, Entwistle, Evansburg, Hinton, Mayerthorpe, Peers, Sangudo,  Wabamum, Whitecourt

Zone 2: Bawlf, Camrose, Daysland, Innisfree, Irma, Killam, Mudare, Vegreville, Vermillion, Viking, Wainwright, Westerose (Pigeon lake)

Upcoming November Delivery Dates: 

Zone 2: November 5

Zone 1: November 12

Starting in December, Zone 1 will be delivered the first Wednesday of every month and Zone 2 will be delivered the second Wednesday of every month. 

Zone 1: December 3

Zone 2: December 10

Cut-off time for placing raw food orders is the Monday prior to the next delivery date at noon.  Orders received after the cut off will be delivered the next delivery date following the four week rotation.  

Monthly deliveries of raw pet food and supplements to the Northern Alberta delivery zones will have a $15.00 delivery fee applied to orders up to $550.00.  Orders over $550.00 enjoy free delivery.

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Delivery Process within Alberta

Timing of deliveries varies from one week to the next depending on the volume of orders, which means we can not commit to a particular time of delivery.  

The day of delivery, all customers will receive an email notification when their order is out for delivery including a tracking link.  

When our delivery specialist leaves the delivery on your step they trigger the release of a text notifying you of delivery.   Apartment building deliveries are left in the lobby and our delivery specialist will call the number on the order to confirm delivery to the lobby. 

If you have special requests for delivery add a note to your order so we are aware of your request and we will do the best to accommodate. 

CANADA WIDE SHIPPING

All Four Leaf Rover, Adored Beast, Animal Biome, Smack Dehydrated Raw Food and Mine Pet Platters ship Canada wide (excluding New Brunswick & Quebec) with a minimum $50 order. 

Canada Wide shipments have a flat rate shipping cost of $25.  

Raw pet food items are not yet available for shipping Canada wide.  

PICK UP ORDERS

We have two pick up/shop in person options available:

Pick up in Devon, Alberta: Grand Dog has set pick up times on a monthly basis.  Our shop is not open to the public outside of these designated times. 

November Pick Up Dates: 

November 8 from 9 am - 12 pm

November 15 from 9 am - 12 pm

November 22 from 9 am - 12 pm

We will always have raw food items on hand, but we recommend pre-ordering if you have specific requirements.  To pre-order raw food items, please contact info@granddog.ca.

Pick up in Red Deer, Alberta:  Retail shopping is available at Four Roots Pet Products in Red Deer for all Four Roots and The Complete K9 (CK9) Raw Pet food blends.  

We are always happy to accommodate  as best we can!  Give us a call or email info@granddog.ca to chat about the best delivery or pick up solutions for you!

Expanding Delivery Areas

We are expanding our Alberta deliveries and establishing local distributors in other communities.  If you are outside the regular weekly delivery areas, please call 877-494-0682 or email info@granddog.ca to find out when we will be in your area next.   

Sign up for the newsletter and follow on social media to stay in touch with potential delivery changes.  

If there are any questions, please email info@granddog.ca or call (877)494-0682.  We want happy customers and well-fed pups.

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